barsha saikia
Creating an easy prescription writing platform for doctors
About Docsapp
DocsApp is India's ISO Certified Medical App that lets you Consult Specialist Doctors 24x7 over Chat and Call within 30 minutes. It is an integrated platform for online consultation, ordering medicines & booking lab tests.
It provides consultation services for patients of all age groups in several key disciplines such as dermatology, gynecology, sexology, pediatrics, general medicine, psychiatry, weight management etc.
Keywords
User Experience
User Research
Wireframe
Live Project
Prototyping
Brief
To create a new platform for doctors to help them create digital prescriptions in a seamless manner. The platform should be:
1. Intuitive
2. Easy to Understand
3. Easy to adopt for the target age group.
UX Design Process
Understand problem
Research Design
Scenario Mapping
Ideation
Wireframing
Visual Design
What
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A platform for
digital prescription creation.
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Why
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To digitise the process, easy data generation, integration of different services.
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Who
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Doctors above 45 years.
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Where
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Mostly metro cities, for possible Occupational Health clinics set in organisation campuses.
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Since Project is still under progress and under NDA, the below is the limited results shared.
Findings
Main Issues
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Doctors are used to writing Prescriptions in short-hand.
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The consultation and prescription writing happens simultaneously in most cases.
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The Lab-Test and Follow-Up sections are not filled in most cases.
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Doctors find adapting to digital platforms tiresome because it creates unnecessary steps.
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Directions
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An easy to navigate platform with control given to the doctor.
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Finding a flow that can mimic that of real-life prescriptions.
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Option to skip unnecessary sections and make the process quicker.
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Providing an option of editing existing templates for quick and easy usability
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Ability to save prescriptions as templates for future access.
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Separate section for saved templates.
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Major Flows
Patient Flows
1.Patient coming
for the first time
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2. Patient coming
for more than once
Doctor Flows
1.Doctor creating
prescription from scratch
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2. Doctor editing
from existing template
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the Scenarios
1. Patient coming for the first time
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2. Patient coming for follow-up
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3. Patient coming multiple number of time
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Create database of patient- age, gender, symptoms, known drug allergies, contact details.
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Create database of information.
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Option for editing basic information.
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Patient History as an option.​
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Option to edit/ update patient's existing prescription.
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Updated patient prescription saving option/ location.
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Clear history of previous visits.
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Mention of which doctor treated, date, time.
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Option to view older prescriptions.
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Low-Fi Wireframe Mapping
High-Fi Wireframing
Create New Prescription: Option 1
Create New Prescription: Option 2
UX Prototype
Prototype with full flows of patient coming for the first time.
Working Prototype
This is a simple and incomplete prototype
with the visual design and UI, the work is in progress.
